Customer Feedback

Check out reviews and comments from our past customers.

Showing 1769 reviews
Bloomfield Hills MI
Jeff and his crew did an excellent job. They were polite,friendly and knowledgeable.
Mt Clemens MI
Thank you for the excellent experience with your company. The salesperson Bill Stone, was friendly, knowledgeable and honest. The installation crew leader Jason was very nice and explained and set expectations clearly about the work before, during and after. Thank you and I will definitely be recommending FSM to everyone!
Harrietta MI
Fantastic team to work with.
Canton MI
In my haste to complete the survey with all 5's I neglected to mention Mike, my crew forman. He was terrific and I wanted you to know. Kudos' to for Steve.
Tecumseh MI
Jeff was super. He and his crew did a great job. He was patient with us and answered many questions
Saginaw MI
worked very hard to keep it as clean as possible
Sterling Heights MI
Overall A+ work
Gladwin MI
My whole experience was outstanding! Andrew and his crew were very helpful in explaining
Lake Mi,
hope this saves us on heating bill as implied it would
Richmond MI
They were knowledgeable, professional and friendly
Fraser MI
Friendly staff
Wyandotte MI
very prompt, kind, courteous... would have them back anytime!
Walled Lake MI
Mike and crew did a great job!
Southfield MI
The Sales person was courteous and knowledgeable. He took the time to answer all of our questions. The crew, lead by Ryan, was outstanding! They were very focused and hardworking. I'm not sure they even took a break for lunch!
Rochester Hills MI
Mike and Louis did a great job on my driveway June 19, 2014
Kalkaska MI
Great job, originally they were going to take 2 days to complete the work, they completed job in only one day and it looks very good.
Sault Sainte Marie MI
Nick Mullins was our crew foreman and arrived to the job with two other men. It's almost impossible to say anything negative about three people who worked so incredibly hard - fortunately, I don't have any complaints of criticisms. These men were friendly, polite, and hardworking. Nick was patient when it came to answering our questions/concerns, had excellent communication/customer service skills, and was a genuine pleasure to interact with.
Shelby Twp. MI
Blake was very professional and handled his team very well. The guys did a great job and explained everything well
Redford Twp. MI
Once again, I'd like to comment on the install crew, and Jason, in particular who was very informative, walked me through the process, talked about the future of my house, and just overall, a great representative of your company.
Clinton Twp MI
I am completely satisfied with every aspect of the job. Time will prove that the system works.
Redford MI
from the first contact to the last hand shake you're company was professional and courteous. the workers answered all questions and concerns and got the job done quickly. It was a very positive experience.
Kind and professional with expedient professional work ethics.
Ludington MI
Your crew leader, Bill M, was so pleasant to deal with! He kept me informed of progress, and his crew cleaned the area and left everything neat as they finished the work. Those guys have a tough job carrying all the heavy cement up and down rickety old stairs. Hope they get free chiropractic services as a benefit!!!!
Alanson MI
Bill M and crew are the BEST
Riverview MI
I loved that FSM sends their Employees out for the repair. NO SUB-CONTRACTORS.
Shelby Township MI
Crew Leader Alex Leon was exceptional and deserves recognition.
Munger MI
Jeff was great to work with. It's great to have photos put on iPads so we can actually see the problems rather than just hearing about it.
Howell MI
Will Stevens was the initial inspector. He did an excellent job inspecting the area and explaining in detail what he would recommend as well as the pros and cons to my situation.
Oak Park MI
Everyone I dealt with was knowledgable, courteous and helpful. It was a pleasure doing business with FSM.
Clinton Township MI
Professional crew
Armada MI
Salesman who called was very helpful in understanding what was happening to my basement walls and the most cost effective way to repair them.
Livonia MI
Honestly, Bill and his crew were awesome. They could not finish the concrete pour over my new drain tiles because the stinking city inspector did not show up that day. His helpers practically followed him around with a dust pan and broom. I said to one of the boys that were helping him, (he carried bucket after bucket up the stairs and out the front door...), "How did you get the grunt work job"? and his response really impressed me. He said "I don't mind, I volunteered, I like what I do, and I get paid to do it!" Give that kid a raise. Bill was very, very, clean and neat and respectful of my property and my wishes. He showed me everything they did and told me of the next step.
Washington Twp. MI 48094 MI
Crew was very efficient and got job done quickly!
Sterling Heights MI
We would like to thank everyone involved for giving us peace of mind.
Clay MI
I want to express to all of the crew that you guys were amazing . I want to thank Don Clark carpentry for being very professional and having an awesome crew with you and very understanding when you guys came the first time with water down there. Your work is amazing and I definitely going to recommend this company and I already have. To Justin encapsulating crew thank you also for doing an amazing job. I can finally say that my house is good now and do not have to worry about the crawlspace. Thank you from the bottom of my heart for everything you all have done.
Livonia MI
Dave and his team presented them selves and FSM well. Because of the type of problem I have,(had), your company and system was the only practical choice.
Bear Lake MI
The crew that did our work were excellent. They keep mess out of our living areas and cleaned up echelon day. They ans. questions and got ans. if they did not know. We were very impressed with their work habits. Thet were here on time both days. They were GREAT!!!
Eastpointe MI
I was impressed by the very professional service offered at all levels of your company. The installation crew and Mike, the crew foreman, were very adept at their jobs and welcomed me watching them during the process...a neighbor even stopped by to get a business card!
Garden City MI
The Installation crew was first rate. explained what they were doing and answered every question that was asked. Mike went above and beyond my expectations. Would definitely recommend your company.
Farmington Hills MI
Mike did a great job explaining everything, and cleaning up when he was done.
Clinton Township MI
Mike was very nice. A pleasure to deal with him. Process was done to my satisfaction along with very good clean up.
Harrison Township MI
Mike and Lewis were extremely polite and efficient.
Beverly Hills MI
Came on time, got the job good and fast
Monroe MI
Salvador crew did a great job! Everything looks good and better than expected.
Washington MI
Always pleasant reception when I phoned. Girls especially nice and helpful! All crews including company of Jeff Plumb who worked in conjunction with FSM pleasant, courteous and helpful.
Dearborn MI
Everyone in your organization is extremely professional. It was a pleasure to do business with you.
Warren MI
My overall experience with your company was very positive. Not only did you keep in contact with me regarding the work, but you rescheduled when the weather was not in our favor. I will gladly share my experience with my friends and neighbors. You get an A+ in my book!
Madison Heights MI
Seemed knowledgable and wanted to do a great job.
Canton MI
From the first ring of the phone to the last man to walk out of the door after the job was finished there was nothing we weren't happy with!

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