Customer Feedback

Check out reviews and comments from our past customers.

Showing 1620 reviews
Robert.
Ann Arbor MI
Jeff Plumb and his crew did a great job in prep and finish. He is a very responsible manager and tradesman; I'm well satisfied with the work he has done here.
Irene.
Taylor MI
Very thorough. Cleaned up our crawl space mess. The crew needs to be highly commended for a job well done.
Deborah.
Harper Woods MI
Thank you. Ben was the best. He really went above and beyond what any normal salesperson would do. The crew was timely and organized. They were very courteous and did not hesitate to explain things along the way.
Thomas.
Casco MI
The service and people were great.
Lawrence.
Grosse Pointe Woods MI
FSM is scheduled to brace one of my basement walls on Feb. 27th and I trust that things will go as smooth as before.
Douglas.
Pinckney MI
I was really happy all around.
Paul.
Grosse Pointe Farms MI
It was a freezing cold day. These gentlemen were professional and did their best.
Mike.
Canton MI
They left the house like it was before they got there. I was really surprised at how little dust there was in the basement for the work that was done. I had another company do some work and they covered nothing and dust coated everything. I am still trying to clean up after the first cotractor.
Ed.
Macomb MI
The workers were very pleasant and explained what they were doing step by step, fully answering all my question clearly.
Robert.
Melvindale MI
Thank you for doing a good job.
Paul.
Coleman MI
Jordon is a great representative for your company. He explained everything and kept updating us as to what they were doing. He has a great positive attitude. He made me feel comfortable with what he was doing.
Steven.
Branch MI
The installing crew did a great job under very difficult conditions.
Ron.
Grosse Ile MI
You did what you said you would do.
Todd.
Novi MI
The crew was awesome. Very nice guys, spoke with us, explained the repairs and new pump. They were excellent sales people for your company. Type of guys, anyone would hire
Rosemary.
Livonia MI
Excited to get my basement back! Thank you!
Brian.
Brownstown MI
Jamie was awesome, answering all questions and getting what we needed right away.
John.
Davison MI
We had our crawlspace encapsulated because the smell was really bad coming from the space. So far, no smell and we are praying that in the heat and the humidity of the summer that it remains that way. If it does, thanks FSM!
Sharon.
Hamburg MI
The installation crew was great, they didn't mind our asking questions. They also ate and said they liked the chocolate chips cookies I made for them. Great Guys!
Phil.
Riverview MI
Installation crew was very helpful in explaining to me what they were doing and how they will get to end result
Paul.
St Clair MI
I have never seen three people work harder or better than the three that came to my house.
John.
Vassar MI
Thanks again!
Dean.
Beverly Hills MI
The guys who performed my job were awesome. They couldn't have been nicer and they all worked very hard. Would use you guys again in a heartbeat.
Martha.
48706 MI
Our installation crew lead by Adam with Nick, Dave, and Brad worked very hard from when they arrived on site until the job was complete. They did a great job of cleaning up and took all debris away with them as promised. They were very polite and did an excellent job!
Janet.
Roseville MI
I have been very satisfied with any contact I have had with the staff at your office. Megan was very helpful.
Michael.
Canton MI
Nice Job.
Bruce.
Clarkston MI
Very Professional Crew
Dennis.
Clinton Twp. MI
We had contacted other companies that performed mud-jacking and they were unresponsive to our requests for an estimate. Your company was very responsive.
David.
Sterling Heights MI
Mike and his partner were friendly and courteous. They worked hard and I am very pleased with the result.
Jody.
48043 MI
Every person we came into contact with was fantastic, positive and informative. We had an amazing experience from customer service on the phone all the way to the end of installation.
Karen.
Dearborn Hts. MI
Recommended on the "handyman" radio program. Also nice work done for my mother just a month before.
Marsha.
Flint MI
Everyone, from the first call, to the salesperson who came to my house, to the actual workmen, were friendly, very helpful, courteous and professional.
Ashley.
St Clair Shores MI
We are so grateful for your work. Our basement has been dry ever since it was completed. It doesn't smell moldy or wet in the basement either! Thanks for a great job!!!!!
Lynda.
Pinckney MI
Your sale person sold me on the work & your installation crew makes me want to recommend you to others. Nice Job!
Daniel.
Waterford MI
Thank You To Everyone At F.S.M.
Terry.
Waterford MI
Installation crew was very helpful, explained everything well and was very professional.
Diana.
Taylor MI
Overall I am happy with everything--the sales rep, the work crew, etc. However, I am a little disappointed that now that the driveway has been leveled as agreed to, there is another slab that needs attention. The crew could not do it because they had already gone over the pounds of the product on the contract.
Shannon.
Waterford MI
This was the one home-improvement item my husband and I decided to squeeze into the budget in the year we bought our new-old house. Having never lived on a crawl before, we noticed the smell and the dampness throughout the house. When the job was done, the difference was noticeable immediately. The dehumidifier almost never runs anymore, and the smell is completely gone! Our crawl is 5' deep and is now like a surgical clean room! I can't wait for my husband to install the metal-shelving so that I can finish unpacking into the new clean storage room! I'm sure this will help with resell, this was a great investment for us!
Rick.
Cottrellvile MI
crew did a fantastic job
Joy.
St. Clair Shores MI
I couldn't have been more pleased with a process that began as so upsetting and overwhelming. Your company was efficient, helpful, and extremely reassuring. Thank you!
Janice.
Dearborn Heights MI
Very experienced
Glen.
Novi MI
Great Job!!
Theresa.
Rochester Hills MI
Everyone that we spoke to at your company was wonderful. I had no worries with your crew. Thank you for doing such a wonderful job!
John.
Flint MI
The guys were awesome and polite
Jay.
Jerome MI
I was really impressed by your crew and its crew leader - Ryan. Ryan kept me informed of their progress through the installation and educated me on the process. Thanks.
Susan.
Chesterfield MI
I can't say enough about your staff. Bill Stone, Jeff (electrician) and Justin and his crew were all polite, professional, kind.
Richard.
Dearborn MI
We were extremely happy with the communication and partnership since we live 2 hours away.
Esther.
Bad Axe MI
Jordan was an excellent crew leader and was a caring and compassionate leader, guiding his crew with integrity. All members of your crew were completely professional and thorough. Thank-you.
John.
East Tawas MI
Your reputation helped us feel comfortable with the possible resolution to our problem situation. Thank you
Tina.
Bay City MI
We were very happy that the work was completed in one day. It has been 2 weeks since the work was done and even with several rainstorms, not one drop of water was found in the basement. I am relieved that we no longer have to live with a moldy, watery basement.
Kenneth.
Royal Oak MI
Initial results look good. When it has rained since the work was done I have had no signs of water in the basement. True test will be when spring thaw and rain comes.

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Please Note: You must be the Homeowner to receive our Free Estimate. Prospective buyers, renters, and non-homeowners will be charged a $250. fee for the written quote. This fee is payable upon setting the appointment, but will be credited to the final job cost if the work is completed by Foundation Systems of Michigan.