Customer Feedback

Check out reviews and comments from our past customers.

Showing 1769 reviews
Gailen T.
Hubbard Lake Michigan
Initial project estimate and completion was done very professionally. We are counting on professional follow-up, should the need occur, and are confident that that would happen.
Beverly L.
Roger's City Michigan
Absolutely positively awesome workmanship! Beautiful job! Neat, clean, and awesome young men! Thoughtful kind and considerate. 5 stars for sure. Highly recommend FSM.
Bruce C.
Midland Michigan
reliable company and staff.
John & Marjorie B.
Bay City Michigan
The company does an excellent job of training employees! It is so nice to see a company that takes pride in doing a job right. I would highly recommend your company, in fact, one of our neighbors has already signed with you from our recommendation.
Raymond K.
Rochester Hills Michigan
Great experience - will certainly recommend FSM to anyone we come across who needs a professional assessment and repair of a basement water leak.
Karen H.
Frederic Michigan
First rate company that puts the client first!
Stephanie H.
Macomb Michigan
would have been a 5 if we werent rescheduled at the last minute costing us extra money for time off work
Darlene L.
Petoskey Michigan
just supper job
Stephen A.
Cheboygan Michigan
Would recommend to others.
Lynda F.
Petoskey Michigan
John L. and team did a great job. Very efficient.
Brian A.
Linden Michigan
Wish we would have done this years ago.
Matt B.
Harsens Island Michigan
All was good considering the water levels on the Island.
Joe J.
Boyne City Michigan
Will upgrade to 5 next summer just to insure that the mildew smell has been rectified.
Susan C.
Tecumseh Michigan
I hope and expect that the products are everything the salesman said....the experience thus far has been painless.
Craig L.
Lincoln Park Michigan
Installers were very professional. They came in and explained what they were going to do, covered up everything in the basement with plastic and finished the job very quickly.
Robert A.
Hersey Michigan
Efficient, arrived on time, and answered all questions. Comfortable having them in our home.
Paul S.
Brighton Michigan
Fast and great job
George and Patricia G.
Garden City Michigan
From sales, to the customer advocate, we experienced professional people who seemed to genuinely care about our experience and worked hard to make sure we were aware of everything that was going on from start to finish.
Matt S.
Grosse Pointe Woods Michigan
Lee H.
Brownstown Michigan
They kept a great disposition with our lousy crawl space.
Mike S.
Franklin Michigan
Everyone at the company was fantastic!
Mark J.
Rockwood Michigan
Would highly recommend
Marva S.
Whitmore Lake Michigan
Received 3 estimate's and choose the company that displayed professionalism throughout the estimate process.
Todd B.
Caseville Michigan
Outstanding, and professional services
Steve O.
Waterford Michigan
On time. Clean. Showed me all the work done and went over all the details.
Victoria and Mike M.
West Bloomfield Michigan
Would recommend you hands down.
Jack E.
Livonia Michigan
Very polite and congenial and appeared to do excellent work
Ron E.
Ashley Michigan
They did a super job!
Jamie H.
South Lyon Michigan
Crew was nice to work with. They came in and got right to it. Nice job!!
Sally W.
West Bloomfield Michigan
Great quality job! Your installation crew could not have been nicer. They arrived at my house on time and got right to work.
Craig H.
Waterford Michigan
Very good.
Kimberly R.
Port Huron Michigan
Very pleased with their work and input on extra areas that weren’t necessary to cover!!!
Michael W.
Grand Blanc Michigan
Knowledgeable, as well, polite, professional, and good workers
George N.
Rochester Hills Michigan
The crew were not satisfied until EVERYTHING was perfect!
Tony L.
Linden Michigan
Awesome crew did exactly what promised and in a timely manner
bob t.
Bay City Michigan
Great experience, especially on the customer service side. There was a scheduling problem, but the company handled it great. Exceeded my expectations. I dont judge on if there WAS a problem. I judge on HOW THE PROBLEM WAS RESOLVED. They handled everything great! Will definitely use them again.
Steve B.
Saint clair Michigan
We live 1.5 hours away there was NO Unnecessary return trips The job was done in a timely manner and done right.
Chris M.
Ann Arbor Michigan
We were in need of basement waterproofing and foundation repair and stabilization. It was a big project and we chose to work with FSM due to their experience.
Luke D.
Milford Michigan
I have always had great experiences and service with FSM and I wish I would have gone to them from the beginning for my current issue.
Kenneth W.
Clinton Michigan
Everyone was great and we are very impressed with the whole process, product, and labor involved.
Cormac W.
Northville Michigan
Absolutely stellar crew. Very polite, knowledgeable and helpful. Super courteous and I trusted all the advice offered.
Phyllis C.
Fenton Michigan
Everyone I talked to at FSM was great, it was a very easy experience.
Kathy B.
Kewadin Michigan
We needed a professional waterproofing job to replace the poor job by the previous owner of our cottage. I checked with a few knowledgeable folks in the area and they said FSM was a great choice.
Bob K.
Clay Twp Michigan
Your folks were great to work with. The job site was cleaned up very well.
Zach B.
Oakland Township Michigan
Really excellent ... clean, respectful, quick.
Michael R.
Bay City Michigan
Very courteous and hard workers. Very satisfied.
Ron M.
Saline Michigan
It was great. Very polite and helpful with any questions that we may have had.
Hal A.
Arcadia Michigan
Excellent experience. I would recommend your company to anyone needing this type of service.
Edwin R.
Commerce Twp. Michigan
Crew did a very nice job. Mark quickly addresssed all aof my questions & requests during installation. The young man who did the yard guard installation did an exceptionable job in customizing the installation and in restoring the affected area after completion.
Lynda L.
Lake Leelanau Michigan
They went above and beyond! Very friendly and even hooked up a dehumidifier for me.

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