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Customer Feedback

Check out reviews and comments from our past customers.

Showing 1735 reviews
Tony L.
Linden Michigan
Awesome crew did exactly what promised and in a timely manner
bob t.
Bay City Michigan
Great experience, especially on the customer service side. There was a scheduling problem, but the company handled it great. Exceeded my expectations. I dont judge on if there WAS a problem. I judge on HOW THE PROBLEM WAS RESOLVED. They handled everything great! Will definitely use them again.
Steve B.
Saint clair Michigan
We live 1.5 hours away there was NO Unnecessary return trips The job was done in a timely manner and done right.
Chris M.
Ann Arbor Michigan
We were in need of basement waterproofing and foundation repair and stabilization. It was a big project and we chose to work with FSM due to their experience.
Luke D.
Milford Michigan
I have always had great experiences and service with FSM and I wish I would have gone to them from the beginning for my current issue.
Kenneth W.
Clinton Michigan
Everyone was great and we are very impressed with the whole process, product, and labor involved.
Cormac W.
Northville Michigan
Absolutely stellar crew. Very polite, knowledgeable and helpful. Super courteous and I trusted all the advice offered.
Phyllis C.
Fenton Michigan
Everyone I talked to at FSM was great, it was a very easy experience.
Kathy B.
Kewadin Michigan
We needed a professional waterproofing job to replace the poor job by the previous owner of our cottage. I checked with a few knowledgeable folks in the area and they said FSM was a great choice.
Bob K.
Clay Twp Michigan
Your folks were great to work with. The job site was cleaned up very well.
Zach B.
Oakland Township Michigan
Really excellent ... clean, respectful, quick.
Michael R.
Bay City Michigan
Very courteous and hard workers. Very satisfied.
Ron M.
Saline Michigan
It was great. Very polite and helpful with any questions that we may have had.
Hal A.
Arcadia Michigan
Excellent experience. I would recommend your company to anyone needing this type of service.
Edwin R.
Commerce Twp. Michigan
Crew did a very nice job. Mark quickly addresssed all aof my questions & requests during installation. The young man who did the yard guard installation did an exceptionable job in customizing the installation and in restoring the affected area after completion.
Lynda L.
Lake Leelanau Michigan
They went above and beyond! Very friendly and even hooked up a dehumidifier for me.
Sue P.
Commerce Township Michigan
They were the BEST. I'm pretty sure it ended up being a lot more work than originally thought.
Matthew M.
Southgate Michigan
This experience was hassle-free, and I would definitely do business with FSM again.
Pat C.
Pigeon Michigan
Professional. Most information. Expensive because it was done properly with quality material and quality people
Dawn P.
Warren Michigan
The sales person just made sense! He helped us understand what we needed and why.
Koula M.
Westland Michigan
Your crew was the best workers I have ever seen. They worked the whole time they were here. Very respectful of the property.
Charnell C.
Farmington Hills Michigan
They were efficient, hard working and Lewis took time to answer my questions. A great team!
Margrett M.
Detroit Michigan
Totally satisfied would recommend company to anyone needing the service that you provide. If I need additional work that your company provides I will not hesitate to call you for the job.
Sheryl M.
Mt. Pleasant Michigan
Your employees have been wonderful to work with. I have been very happy. Just waiting until next spring to see how things work!
Andrew C.
Troy Michigan
Very happy with the job done.
Anthony J.
Farmington Hills Michigan
GREAT!!! This was a great experience from start to finish...Especially for the magnitude of work that needed to be done.
Christopher A.
Sterling Heights Michigan
Installation crew was very friendly and explained their work before and after the job quite thoroughly.
Suzanne J.
Troy Michigan
I am very satisfied and the final product looks great.
Kathryn S.
Elk Rapids Michigan
Adam S. was the salesman. He is top notch. Honest, clear, great attitude. John Lamb was the foreman. Very knowledgeable and worked EXTREMELY hard.
John F.
Sault Sainte Marie Michigan
Our job was just completed, but based on the process so far, we are very happy. We hope the work and products do just as good job.
Nancy D.
Bay City Michigan
We had water coming into the basement and needed to do something. We spoke with other companies about a solution. FSM offered a more reasonable price, easy to understand process, and interest free financing.
Penny W.
Oakland Twp Michigan
The person who came out was awesome and personable, and gave great explanation to the problem.
Tracie G.
Cheboygan Michigan
Ben came out for step one of our crawl space. He was very professional and handled all of my questions.
Connie J.
Van Buren Township Michigan
I have been completely satisfied with FSM.
James F.
Dexter Michigan
Pleased with the overall professionalism of all the employees with whom we interacted.
Todd W.
Northville Michigan
They were professional, on time and did amazing work all in one day.
Lance & Mary L.
Lake City Michigan
The people we dealt with were friendly and professional.
Jeff N.
Ortonville Michigan
Jason M. is a great guy to deal with. I had some special issues with my work that needed to be done. He took every phone call and text, even on his time off, to try to help me get this set up. Outstanding guy.
Travis H.
Jackson Michigan
FSM called me back within a few hours after submitting an online inquiry. The crew was great and friendly. Never heard one complaint about the crawl space after being in there for 8-9 hrs. Great job guys.
Edward C.
Grosse Pointe Woods Michigan
Dan M. did an excellent job.
Gary & Barb R.
Grand Blanc Michigan
FSM is to be commended for standing behind its company motto in ways we have not seen before.
Gary and Barb R.
Grand Blanc Michigan
As a retired Corporate Training Senior Manager, I am impressed in particular in the consistency of your employees' demeanor and focus. It was a pleasure to meet them and have them in our home. It seems your employees are all about service and customer satisfaction. That is the most pleasant aspect of working with FSM.
Jennifer R.
Mount Clemens Michigan
Allen was extremely helpful, knowledgeable and professional
Dan & Barb S.
Grand Blanc Michigan
Jacob L was our foreman and he and his team were very professional. Work looks good. Clean up was very good. They completed the job much faster than we expected.
Denise P.
Berkley Michigan
Salvatore and his team were great at explaining everything they were going to do, and our expectations for the day. They taped everything up before starting and respected our personal property in the best way they could given all the equipment they brought in and took out of our house. We really appreciate their friendliness and attention to detail.
Michele M.
Southgate Michigan
I am so pleased with your company that I recommend you to my co-workers!!!
Elda D.
Inkster Michigan
Working with Jacob was like working with one of my grandchildren. He was polite, professional and answered all my questions. He was a joy to work with, and a great representative of FSM.
Wendy L.
Suttons Bay Michigan
Overall great experience. I hope we don't need to use our 20 year warranty, but the service gave me confidence that they would be equally supportive of repairs as they were in installation.
Timothy N.
Clinton Michigan
Mike, Cody and Ryan did an excellent job. True professionals. Explained everything they were doing. Went above and beyond when they saw things that needed to be done and solved the problem. Arrived on time each day and finished the job with great service.
LeRoy B.
Dundee Michigan
Professional and hardworking. Got right to the job, and everything was done well. Exceeded our expectations and what was promised. Would recommend to anyone.

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