Customer Feedback

Check out reviews and comments from our past customers.

Showing 1769 reviews
West Bloomfield MI
Blake explained everything very clearly. It was a great job all round.
Birmingham MI
Bill M. and team were fantastic. They were attentive from the moment they arrived, careful to not cause any issues on the rest of our home, and very honest when answering questions in the walk-through prior to the work being completed.
Bloomfield Hills MI
WOW!!! On time, professional, they took NO breaks....just worked until job was completed. Showed me what they were going to do, showed me the job in process, and finally showed me the completed job.
Troy MI
I can't say enough about how great they were. Very nice young men. I was especially impressed with Garrett. Most of my interaction was with him.
Taylor MI
Rich was very pleasant and easy to reach when i had a question at the time of installation.
Shelby Township MI
Garrett Pierce's crew were extremely informatative as to process and next steps. Took great care in hanging and laying protection for surrounding areas and property. Hauled debris out of house and placed on designated area at curb. Could have done a better job in brooming up and cleaning finger prints from exterior door, but all in all, very satisfied with job and service and hire FSM with same crew again for similar type work.
Berkley MI
From the initial meeting with Chris Hammac to the completion of the work I was very impressed with the professionalism of everyone from FSM. I am very pleased with the final results and if I had need of such services again, I would not hesitate to call FSM.
Dearborn MI
Everybody I can into contact with, from the salesman that came out to our house, to the guys that did the great job, were nice, polite and knew what they were doing.
Harrison Township MI
Mike and Matt very friendly and concerned about my property
St. Clair Shores MI
Ryan and his crew were excellent. They explained everything in detail what they were doing and answered any questions I had. The quality of their work was excellent. Because of their professionalism and workmanship, I would refer other people to FSM.
Farmington MI
Overall GREAT experience. First off the crew showed up exactly when they said that they would and did a great job in a very short amount of time.
Lapeer MI
any issues that came up were handle professionally. this is a great company to deal with!
Dearborn MI
Randy is very pleasant to work with. Very thorough
Linwood MI
Your people were all very pleasant and easy to work with and the crawlspace and door looked great when they were done.
Oakland MI
They went out of their way to make the repair less painful for us. Garrett Pierce and his crew was greatly appreciated. A group of very nice young men.
Grosse Pointe MI
Very good experience.
Rochester Hills MI
My only observation is that the machinery that Blake was using needs maintenance. He was not able to start the cement cutting saw and the pressure relief tube on the foam installation unit was always popping off during foam fill. Also, the truck leaked oil in the driveway, so to me, some preventative maintenance needs to generated on your machinery. On a good note, Blake was very accommodating to my requests to please me in the attempt to make the job as perfect as possible. That, I really do appreciate. He did a nice job. Thanks.
Beulah MI
Prompt, courteous, professional and on time.
Harrison Twp MI
I was very satisfied with your pricing. I had expected your company to charge more. And found you very affordable. which i feel that with everything overall the afforablity and the product and employees, really does sets you aside from the rest. I was very happy with Don the person that was at house doing the work and salesman that came to give estimate . Very freindly and knowledgable. I will be recommending your co in the future.
Brighton MI
Very professional and did the job as told.
Southfield MI
Bill Francis and his team did a great job.
Milford MI
We were extremely pleased with all steps from Dale King's thorough explanation of the process, patience with our questions, right through the workmanship and professionalism of the work crew. The results were better than our expectations.
Dearborn Hts MI
Excellent very professional and fast
Boyne City MI
Whole process was fast and efficient
Rochester Hills MI
Don Clark was very professional and fast.
West Bloomfield MI
The people you employ are very polite, well
48176 MI
We might need more work done at a later time.
Traverse City MI
I was very impressed by the professionalism of the crew that did the work. They were on time, polite, articulate, respectful and each one of them was ready to explain the process to me.
S Lyon MA
I was extremely pleased from start to finish with your company. The gentleman that came to give me a quote to the crew that did the work. They went above and beyond to get the job done and kept me informed on their progress. After the crew left I called a good friend and suggested that if she ever needed any work done relating to water etc that I would highly recommend you company.
Northville MI
Very happy with the company
Novi MI
Bill M lead the crew. Very friendly, polite and took his time explaining things to me. Great guy!
Farmington Hills MI
Many companies have a terrific sales approach, and cannot deliver. FSM's installation crew was polite and informative and provided consistent and insightful guidance throughout the process. The team was also very considerate of our family needs during the work.
Alpena MI
Nick,Tony and George worked hard,Best of best
Birmingham MI
This was the most polite, professional crew I can recall. Pleasant and very hard working group of guys!!!
Woodhaven PA
The crew were excellent they involved me in every step of the installation. They were polite, courteous,and very hard working. By far the best customer service I have ever received.
Chesterfield MI
Professional work done on time
Central Lake MI
Andrew was really great. Please give him a WOW from me!
Cedarville MI
did a great job very polite and did a good job exsplaining what was going on
Frankenmuth MI
The actual experience aligned very well with the expectations. I am an extremely satisfied customer. Kudos to your whole team; Office Staff, Sales Rep, and Installation team.
Indian River MI
We are so very happy with what your company did for us. We could not have done it ourselves. Every person was so very nice to us and very courteous. They kept making sure we were satisfied with what they were doing.
Detroit MI
Blake, Luis, Cody were on time and asked me what I needed done.Blake explained the procedure and asked me when I felt the height and slope was where I wanted it to be.
Cheboygan MI
Glad its all done! Now I also have another clean and dry storage area to use.
Grosse Pointe Woods MI
Alex and the installation crew were outstanding. I am very happy with the results. Thank you.
Lewiston MI
Again that Bill and his crew is an asset and FSM is lucky to have them on your team.
Plymouth MI
very satisfied with the crew. they were prompt and hard working. i am very pleased with my new trap door access.
Grand Blanc MI
very professional from the first phone call to the completion of the job
Northville MI
Work crew and team lead were great.
Farmington Hills MI
Garrett Pierce and Crew
Sterling Heights MI
Very pleased with Rich at the estimate and walk through informing me of what did and did not need to be done and why; how the job will be done and what expectations to have in the "real world" of home maintenance.
Algonac MI
Garrett and his crew were very professional, knowledgeable, and personable. My husband and I were very impressed with their service.

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