Customer Feedback

Check out reviews and comments from our past customers.

Showing 1480 reviews
Daniel.
Waterford MI
Thank You To Everyone At F.S.M.
Terry.
Waterford MI
Installation crew was very helpful, explained everything well and was very professional.
Diana.
Taylor MI
Overall I am happy with everything--the sales rep, the work crew, etc. However, I am a little disappointed that now that the driveway has been leveled as agreed to, there is another slab that needs attention. The crew could not do it because they had already gone over the pounds of the product on the contract.
Shannon.
Waterford MI
This was the one home-improvement item my husband and I decided to squeeze into the budget in the year we bought our new-old house. Having never lived on a crawl before, we noticed the smell and the dampness throughout the house. When the job was done, the difference was noticeable immediately. The dehumidifier almost never runs anymore, and the smell is completely gone! Our crawl is 5' deep and is now like a surgical clean room! I can't wait for my husband to install the metal-shelving so that I can finish unpacking into the new clean storage room! I'm sure this will help with resell, this was a great investment for us!
Rick.
Cottrellvile MI
crew did a fantastic job
Joy.
St. Clair Shores MI
I couldn't have been more pleased with a process that began as so upsetting and overwhelming. Your company was efficient, helpful, and extremely reassuring. Thank you!
Janice.
Dearborn Heights MI
Very experienced
Glen.
Novi MI
Great Job!!
Theresa.
Rochester Hills MI
Everyone that we spoke to at your company was wonderful. I had no worries with your crew. Thank you for doing such a wonderful job!
John.
Flint MI
The guys were awesome and polite
Jay.
Jerome MI
I was really impressed by your crew and its crew leader - Ryan. Ryan kept me informed of their progress through the installation and educated me on the process. Thanks.
Susan.
Chesterfield MI
I can't say enough about your staff. Bill Stone, Jeff (electrician) and Justin and his crew were all polite, professional, kind.
Richard.
Dearborn MI
We were extremely happy with the communication and partnership since we live 2 hours away.
Esther.
Bad Axe MI
Jordan was an excellent crew leader and was a caring and compassionate leader, guiding his crew with integrity. All members of your crew were completely professional and thorough. Thank-you.
John.
East Tawas MI
Your reputation helped us feel comfortable with the possible resolution to our problem situation. Thank you
Tina.
Bay City MI
We were very happy that the work was completed in one day. It has been 2 weeks since the work was done and even with several rainstorms, not one drop of water was found in the basement. I am relieved that we no longer have to live with a moldy, watery basement.
Kenneth.
Royal Oak MI
Initial results look good. When it has rained since the work was done I have had no signs of water in the basement. True test will be when spring thaw and rain comes.
Brian.
Mich 49676 MI
Ryan and Ashley were excellent
Robert.
St. Clair Shores MI
Initial price quote was higher than I was willing to pay. Salesman spoke with me for a while and we came to an agreed upon price. I was impressed that a compromise was available. Thanks!
Marie.
Canton MI
Very efficient, very timely, very clean. The walkway looks perfect.
Tom.
North Branch MI
Listened to Glen Haage recommend you on multiple occasions. When we decided to do some crawl space/basement work, your firm was the first one we thought of. Our experiences so far have been very positive. When my daughter found out that we were having you do work for us, she immediately called FSM and had her crawl space encapsulated.
Tom.
TRAVERSE CITY MI
Hope to not need them but would not hesitate to call if needed
Alvin.
Marysville MI
Great Job
Keith.
Atlas MI
Ryan and his crew did a very nice job, working well, thru some very difficult circumstances
Ralph.
Grosse Ile MI
We had 3 different crews work on our house. The first crew installed 3 piers and convinced us to have another 5 piers installed. The crew chief was professional and very helpful in explaining the steps in the process. This crew was able to restore the grade to almost the original grade - very impressive.
Fred.
Pigeon MI
Jordan and his crew were great. Informative, fast, neat. Great team.
Kirk.
Southgate MI
Would like to know how to get the hide away anchor covers for when I finish the wall.
Ken.
Lake Orion MI
You guys were great!
Steve.
Stanwood MI
We felt that Paul your forman for the job was an excellent worker and was very patient in answering any questions we asked him. He is definately an asset to your company.
KAREN.
LIVONIA MI
I COULD ASK FOR NOTHING MORE!!! FROM THE FIRST PHONE CALL TO THE ACTUAL REPAIR, THE TEAM IN THE OFFICE AND ON THE JOB WERE OUTSTANDING!!!! THANK YOU SO VERY MUCH!!
Jason.
Yale MI
Absolutely spotless
Christina.
Dearborn MI
clean up was not too bad in basement.
Joseph.
Canton MI
The installation crew was very good. They represented FSM very well and worked very hard. Jordan was very good at explaining the process and keeping me up to date on progress.
Jeff.
Midland MI
I think every person I dealt with or met from FSM was a top quality person with excellent work ethics, thoughtfulness and they all genuinely cared about their customer and provided excellent service.
Sue.
St. Clair Shores MI
We used your company for basement waterproofing and were extremely satisfied. This time when we needed the cement raised up you were the only company we called. And again we are satisfied. Thank you
Ryan.
Dundee MI
Keep up the great work! I will be recommending FSM to everyone I know.
Darryl.
Monroe MI
Let it rain
Kathy.
Riverivew MI
Thank you for everything. Already made the recommendation to a friend of mine.
Jeff.
Traverse City MI
the guys were great, courteous, and on time!!
Joan.
Whitmore Lake MI
Very friendly and efficient office staff
Michael.
Livonia MI
The crew offered to help protect "everything" in the basement and they did a great job in minimizing the dust & debris from the excavation.
Mike.
Dearborn MI
This was by far the BEST experience I have ever had working with a contractor. I will recommend FSM to anyone needing foundation work, and you can use me as a reference.
Sharon.
Dearborn MI
Though I never recommend anything to anyone, I would tell people of my positive experience with your company,
Sara.
Wyanodotte MI
The basement was very clean.
Mike.
Almont MI
i was very impressed with "do whatever makes the customer happy " you dont seem to hear that very often anymore. really happy with my results
Carol.
Grosse Pointe Woods MI
We were very pleased with the work that was done on our basement foundation and waterproofing. Plus the addition of a new sump pump.
Mark.
Traverse City MI
Excellent education process, service, follow-up, and quality installation. Overall a very customer service oriented, professional company.
Michael.
Hope MI
the guys did a great job. We are very pleased with the quality of there work.
Brad.
Millington MI
These guys were outstanding. I was very impressed with their work.
Steve.
Northville MI
Very impressed.

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Please Note: You must be the Homeowner to receive our Free Estimate. Prospective buyers, renters, and non-homeowners will be charged a $250. fee for the written quote. This fee is payable upon setting the appointment, but will be credited to the final job cost if the work is completed by Foundation Systems of Michigan.