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Customer Feedback

Check out reviews and comments from our past customers.

Showing 1735 reviews
Don A.
Saint Helen Michigan
Would tell my friends how great a job you did.
Bradley R.
Traverse City Michigan
Will was very professional and explained everything to me
George W.
Tawas City Michigan
Tyler, Ken, and Avery were an awesome team to work with from start to finish. They were knowledgeable, courteous, and just enjoyable to be with. Their professionalism, and hard work reflects well on the company they work for. Just the best!
Dan O.
Kaleva Michigan
Extremely satisfied
Wendie T.
Harsens Island Michigan
Steve and his partner did an EXCELLENT job, very happy!
Adel E.
Sault Ste. Marie Michigan
Perfect!
Dean M.
Howell Michigan
so far sales and service has been great.
Glenn S.
Grayling Michigan
AGAIN - Probably THE best company I have ever worked with.
Ryan T.
Burton Michigan
I will improve this rating after I get my basement ***essed again for excessive moisture and concert not curing. Scheduled to ***ess on Monday Feb 3rd, 2020. Wish it was done right the first time.
Rodney & Kelly H.
LIVONIA Michigan
Satisfied beyond measure!!!
Ronald and Anita R.
Ypsilanti Michigan
I am saying 4/5 here because of the communication and re-visit. But I will say that we are EXTREMELY pleased with the installment and the fix of our basement leakage. You have an excellent product and product design. We have had at least 2 major rain events since the fix and the system you installed has worked perfectly. No water, and good drainage. We are very pleased.
Glenda B.
Bloomfield Hills Michigan
The basement is dry.
Robert K.
Saginaw Michigan
I can now sleep at night knowing that when it rains I will not be getting water in my basement. What a load off my mind.
Tom G.
Rochester Hills Michigan
Excellent company and I am 100% satisfied.
Chris B.
Jackson Michigan
Very professional; quick work, cleaned up well
Linda S.
Rapid City Michigan
Very nice and explained everything very well. Wonderful Work!
Gailen T.
Hubbard Lake Michigan
Initial project estimate and completion was done very professionally. We are counting on professional follow-up, should the need occur, and are confident that that would happen.
Beverly L.
Roger's City Michigan
Absolutely positively awesome workmanship! Beautiful job! Neat, clean, and awesome young men! Thoughtful kind and considerate. 5 stars for sure. Highly recommend FSM.
Bruce C.
Midland Michigan
reliable company and staff.
John & Marjorie B.
Bay City Michigan
The company does an excellent job of training employees! It is so nice to see a company that takes pride in doing a job right. I would highly recommend your company, in fact, one of our neighbors has already signed with you from our recommendation.
Raymond K.
Rochester Hills Michigan
Great experience - will certainly recommend FSM to anyone we come across who needs a professional assessment and repair of a basement water leak.
Karen H.
Frederic Michigan
First rate company that puts the client first!
Stephanie H.
Macomb Michigan
would have been a 5 if we werent rescheduled at the last minute costing us extra money for time off work
Darlene L.
Petoskey Michigan
just supper job
Stephen A.
Cheboygan Michigan
Would recommend to others.
Lynda F.
Petoskey Michigan
John L. and team did a great job. Very efficient.
Brian A.
Linden Michigan
Wish we would have done this years ago.
Matt B.
Harsens Island Michigan
All was good considering the water levels on the Island.
Joe J.
Boyne City Michigan
Will upgrade to 5 next summer just to insure that the mildew smell has been rectified.
Susan C.
Tecumseh Michigan
I hope and expect that the products are everything the salesman said....the experience thus far has been painless.
Craig L.
Lincoln Park Michigan
Installers were very professional. They came in and explained what they were going to do, covered up everything in the basement with plastic and finished the job very quickly.
Robert A.
Hersey Michigan
Efficient, arrived on time, and answered all questions. Comfortable having them in our home.
Paul S.
Brighton Michigan
Fast and great job
George and Patricia G.
Garden City Michigan
From sales, to the customer advocate, we experienced professional people who seemed to genuinely care about our experience and worked hard to make sure we were aware of everything that was going on from start to finish.
Matt S.
Grosse Pointe Woods Michigan
Excellent
Lee H.
Brownstown Michigan
They kept a great disposition with our lousy crawl space.
Mike S.
Franklin Michigan
Everyone at the company was fantastic!
Mark J.
Rockwood Michigan
Would highly recommend
Marva S.
Whitmore Lake Michigan
Received 3 estimate's and choose the company that displayed professionalism throughout the estimate process.
Todd B.
Caseville Michigan
Outstanding, and professional services
Steve O.
Waterford Michigan
On time. Clean. Showed me all the work done and went over all the details.
Victoria and Mike M.
West Bloomfield Michigan
Would recommend you hands down.
Jack E.
Livonia Michigan
Very polite and congenial and appeared to do excellent work
Ron E.
Ashley Michigan
They did a super job!
Jamie H.
South Lyon Michigan
Crew was nice to work with. They came in and got right to it. Nice job!!
Sally W.
West Bloomfield Michigan
Great quality job! Your installation crew could not have been nicer. They arrived at my house on time and got right to work.
Craig H.
Waterford Michigan
Very good.
Kimberly R.
Port Huron Michigan
Very pleased with their work and input on extra areas that weren’t necessary to cover!!!
Michael W.
Grand Blanc Michigan
Knowledgeable, as well, polite, professional, and good workers
George N.
Rochester Hills Michigan
The crew were not satisfied until EVERYTHING was perfect!

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