Customer Feedback

Check out reviews and comments from our past customers.

Showing 1762 reviews
Bob B.
Utica Michigan
With all the challenges our job gave, your guys didn't bat an eye...very professional and knowledgeable!
Jeremy C.
Burton Michigan
They were such a well run company, and picks great employees.
Bethany C.
Canton Michigan
The work is well done, the customer service is excellent, the warranty appears to provide comprehensive coverage. I’m very satisfied with FSM.
Rick M.
GLADWIN Michigan
We are completely satisfied with the company.
Overall great experience for a service I have never had to have before.
Deborah L.
Temperance Michigan
Would highly recommend this company!!
Bryan M.
Great place to deal with!
Kyle F.
Clinton Township Michigan
Overall just an amazing job by FSM!
Evie H.
Belleville Michigan
Just remember if you need anything done call FSM they will be back out in a couple of weeks to do my crawl space and do not call anyone in Ohio like integrity
Leonard & Kathleen P.
Bad Axe Michigan
We were very impressed with the entire process. On the second day of the project the crew that came out were exceptional! The foreman that day, Stephan and his two crew members, Jacob & Oscar need to be commended. Stephen kept my Husband informed throughout the whole morning. These young men are a wonderful ***et to your Company. I know full well what it is like have Employees that very good at what they do and very personable to the clientele. I am the Mayor of the City of Bad Axe and I deal with many departments/employees everyday, (whether it be my Administrative Staff, my Police Dept. or my DPW crew) I would be proud to have Stephen, Jacob or Oscar under my employ. I appreciate everything your crew has done to put our mind at ease now. Please let these young men know this. I hope you have some type of recognition program because these young men went above & beyond. Thank You.
Highly Recommend
Rick D.
paw paw Michigan
I will be recommending FSM to friends and family
Judy W.
Sturgis Michigan
I was happy to work with drymich!
James B.
madison heights Michigan
Just not fully satisfied, that my whole crawl was not done. But satisfied with what was done.
Kathleen and David B.
Jenison Michigan
Everyone we worked with did an outstanding job.
LIVONIA Michigan
They walk-the-talk.
Joan A.
Lapeer Michigan
Highly recommend them.
Gary M.
Midland Michigan
Easy to work with, professional, terrific!
Susan C.
Tecumseh Michigan
Will call FSM every time I need any service they provide!
Brenda C.
Detroit Michigan
Angela B.
South Lyon Michigan
Greatly satisfied with the company. I feel like I increased the value of our home for resale purposes and certainly the crawl space encapsulation will make the house warmer.
Carol G.
hartland Michigan
Thank you to the crew including Stephen Matyaszek, Bill Buic, Anthony Johnson and Damon Bartzen. They were all very professional and di an Excellent job! Thank you..
Jess M.
Indian River Michigan
Professional, Efficient, Excellent craftsmanship
Heather B.
Metamora Michigan
Would highly recommend, and already have to friends and family.
Thom & Carole P.
West Bloomfield Michigan
From Jason to Jacob and including the whole crew, all were easy to communicate with and were great representatives for your Company.
Patricia B.
Grand Rapids Michigan
Extremely satisfied and have recommended them to others in our area who are experiencing water and foundation issues.
Dennis S.
Buckley Michigan
I will recommend FSM to anyone who is need of any services they provide.
Robert W.
Oscoda Michigan
I have had two repairs performed since our system was installed five or six years ago. I did not expect to need any.
Tony M.
Lapeer Michigan
All I know about your company are Marc,Gene and Cody and am very satisfied with their attention.
Saul F.
Lansing Michigan
FSM is an amazing company. Integrity, honesty, reliability, and service is second to none. There are many waterproofing companies out there and it's a big financial investment to undertake, so making the right choice in contractor is very important. I absolutely feel like I made the right choice. I have and will continue to recommend FSM to anybody who needs to get waterproofing done for their home.
Charles H.
Battle Creek Michigan
Its good to see a company care about its customers thankyou
Sherry F.
Ypsilanti Michigan
I would not hesitate to recommend this company. I had a great experience.
Bill B.
Alanson Michigan
Will recommend to others
Erik S.
Brighton Michigan
A 20 out of a 10!
Mark S.
Holland Michigan
We have an old house with the sections of the basement and foundation built differently at different times, proving to be challenging to work with. Nate (Ops Manager) and the crews worked very hard toward complete customer satisfaction. I am now looking forward to a new space in my house where I don't have to worry about seepage and standing water!
Fred C.
Roscommon Michigan
Met all expectations.
Kari Z.
Took a little longer than expected, but ultimately, we were pleased with the outcome and with Nate in particular.
John K.
Alpena Michigan
More than satisfied. FSM went above and beyond with our expectations.
Diane H.
Fulton Michigan
So far so good! We’ll see how things go during the storms…
Ceil H.
Southfield Michigan
This is the third time I have used FSM for crawl space work & have been very satisfied each time.
Tim H.
Lake Leelanau Michigan
I will all companies delivered the exceptional service that your does.
Deborah M.
Sterling Heights Michigan
I've used FSM previously and have always had a good experience.
Cindy L.
Macomb Michigan
Would HIGHLY RECOMMEND FSM to everyone.
Jim B.
Ypsilanti Michigan
I'm sorry that I could not give you a 5 on this one. I signed the contract on July 7th. The work was not done until September 14th! I understand the challenges, but I could only give you a 5 if you found some way to overcome those challenges.
David & Wanda W.
Lewiston Michigan
Would recommend to anyone.
Alcott G.
Southfield Michigan
Communication issues described above and the fact that REST Environmental (your recommended vendor) damaged a PVC pipe during their job without telling us, which caused a water leak on our floor and no response after i informed them is what keeps me from providing a 5 rating.
Tom R.
East Jordan Michigan
I would recommend to friends and family
Rebecca M.
St Helen Michigan
Very satisfied
Gary A.
Onekama Michigan
We are very happy with the final product.
Robert S.
Muskegon Michigan
As long as this works, we're completely satisfied.

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