Reviews
Thank you for trusting us with your home! If you would take a moment to share a review on your favorite platform below, we would really appreciate you letting everyone else know about your experience with Foundation Systems of Michigan.
Leave us a Review!
Reviews from Real Customers
- 5/
- 5/
- 5/
- 5/
- 5/
Bill, Will and Dayton did a great job and cleaned up after the job was done.
Bill, Will and Dayton did a great job and cleaned up after the job was done.
- 5/
- 5/
- 5/
- 5/
- 5/
I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work….
I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work. Kudos to Jakob W., Austin H., and Denzel K.. They went above and beyond!
- 5/
- 5/
- 5/
- 5/
- 5/
Marco M, Noel G and John M were quick, quiet and efficient in their work. Very professional and curteous. I highly recommend them.
Marco M, Noel G and John M were quick, quiet and efficient in their work. Very professional and curteous. I highly recommend them.
- 5/
- 5/
- 5/
- 5/
- 5/
Tim Hooper was great! Thorough, personable, and educational.
Tim Hooper was great! Thorough, personable, and educational.
- 5/
- 5/
- 5/
- 5/
- 5/
Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish…
Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish the job exceeded all my expectations Very thankful that you sent a crew that does the dirty jobs with a sense of pride and a job well done I definitely would recommend this crew and your company anytime Thanks again for a job well done
- 5/
- 5/
- 5/
- 5/
- 5/
Michael Kruisenga was wonderful to work with. He was kind and did thorough work!
Michael Kruisenga was wonderful to work with. He was kind and did thorough work!
- 5/
- 5/
- 5/
- 5/
- 5/
Jason was the best salesman we’ve had in a long time. Very honest and he made us feel comfortable. Signed contract without any hesitation. …
Jason was the best salesman we’ve had in a long time. Very honest and he made us feel comfortable. Signed contract without any hesitation. Can’t wait to start on our project.
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob, Rylee and Steven did an excellent job. They were here bright, and early every day until the job was done and cleaned up.. They went…
Jacob, Rylee and Steven did an excellent job. They were here bright, and early every day until the job was done and cleaned up.. They went above and beyond and did everything I asked them to do. They gave me 0% financing for 18 months. Also, the best part is they were very nice and polite to me the whole time.
- 5/
- 5/
- 5/
- 5/
- 5/
Marco and Noel and the rest of his team went over and beyond to get my basement waterproofed and a sub-pump with a back-up in 2 days time…
Marco and Noel and the rest of his team went over and beyond to get my basement waterproofed and a sub-pump with a back-up in 2 days time with pure professionalism, I'm greatly appreciated fellas.
- 5/
- 5/
- 5/
- 5/
- 5/
Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service …
Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service people don't try to "upsell" a bunch of stuff!
- 5/
- 5/
- 5/
- 5/
- 5/
John W. was fantastic for our first annual inspection. He was very helpful and made sure our system was functioning correctly. He also took …
John W. was fantastic for our first annual inspection. He was very helpful and made sure our system was functioning correctly. He also took the time to answer all of my questions. Thank you, John!
- 5/
- 5/
- 5/
- 5/
- 5/
PHIL K. came out and spent 1 1/2 hrs. going through my basement. Very knowledgeable and friendly taking his time explaining what I needed…
PHIL K. came out and spent 1 1/2 hrs. going through my basement. Very knowledgeable and friendly taking his time explaining what I needed to fix my basement and keep it dry. They have a life time warranty.
- 5/
- 5/
- 5/
- 5/
- 5/
Andy was extremely professional and helped me understand how and why water was entering my basement. He provided a wealth of information…
Andy was extremely professional and helped me understand how and why water was entering my basement. He provided a wealth of information and conducted a thorough inspection. This was, by far, the most informative inspection I've ever experienced.
- 5/
- 5/
- 5/
- 5/
- 5/
We scheduled an appointment on the phone and throughout the scheduling process, the Groundworks team was very informative and communicative….
We scheduled an appointment on the phone and throughout the scheduling process, the Groundworks team was very informative and communicative. Rich was my waterproofing expert and he was very friendly and professional. During the process he did an inspection and then presented the solutions while explaining the causes and the remedies for any and all issues. The cost is quite high but but there are financing options and it is a permanent waterproofing system. I recommend Groundworks to anyone looking for a waterproof home.
- 5/
- 5/
- 5/
- 5/
- 5/
The FSM team did a great job of installing AquaStop WallSeal in our basement and attaching it to our sump pump system. Jacob Se, Martin H,…
The FSM team did a great job of installing AquaStop WallSeal in our basement and attaching it to our sump pump system. Jacob Se, Martin H, Decovon S, Alex K and DeWayne L were competent and friendly. They walked us through what they were going to do and even put back our dryer without us asking.
- 5/
- 5/
- 5/
- 5/
- 5/
John Micah T. came out to repair an issue with water discharge from our pump. He went beyond the call of duty and used his creativity to…
John Micah T. came out to repair an issue with water discharge from our pump. He went beyond the call of duty and used his creativity to thaw an exterior pipe and insured all other pipes were tight. Thank you so much John.
- 5/
- 5/
- 5/
- 5/
- 5/
Shane did an amazing job explaining everything during our recent inspection. He was professional, courteous, and extremely knowledgeable! …
Shane did an amazing job explaining everything during our recent inspection. He was professional, courteous, and extremely knowledgeable! Would highly recommend him to friends and family!
- 5/
- 5/
- 5/
- 5/
- 5/
John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way,…
John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way, possess an excellent listening skill and understanding customer expectation, once the problem/ issue on the hand was explained with clarity and expectations.
- 5/
- 5/
- 5/
- 5/
- 5/
Joe. Was so cool with we didn't want him to go.We had so much fun, but he said he couldn't have a drink with us.Because it was Lent, he, he …
Joe. Was so cool with we didn't want him to go.We had so much fun, but he said he couldn't have a drink with us.Because it was Lent, he, he told us a bunch of stuff that the other companies didn't say anything about. We didn't know that our house was settling and they were more expensive. You guys got a really, really, really good employee here.
- 5/
- 5/
- 5/
- 5/
- 5/
JR. and his team were very professional and polite. They did our entire basement, went above and beyond helped move stuff that we forgot…
JR. and his team were very professional and polite. They did our entire basement, went above and beyond helped move stuff that we forgot and covered things to protect from dust. They cleaned up before they left and did great. Definitely recommend him and his team for the job. Great communication and overall job!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Stephen C, Matt F and Isaiah F worked on my crawlspace insulation. They were very fast, did an excellent job and after finishing they left…
Stephen C, Matt F and Isaiah F worked on my crawlspace insulation. They were very fast, did an excellent job and after finishing they left the work site clean and with minimal impact. They communicated well with me and they came off as pretty respectful and polite lads. I am left very satisfied with their work. 50 people could now sleep there. Five stars.
- 5/
- 5/
- 5/
- 5/
- 5/
Phil Puzon did an amazing job. Great Service Tech! Went over and above what we needed. Thank you Phil!
Phil Puzon did an amazing job. Great Service Tech! Went over and above what we needed. Thank you Phil!
- 5/
- 5/
- 5/
- 5/
- 5/
We had our annual crawlspace and encapsulation inspection, and it was a breeze! Our technician, Josh, was super friendly and knowledgeable. …
We had our annual crawlspace and encapsulation inspection, and it was a breeze! Our technician, Josh, was super friendly and knowledgeable. The inspection was thorough and detailed, and we felt really comfortable with the whole process. FSM has always taken great care of us, and we highly recommend them!
- 5/
- 5/
- 5/
- 5/
- 5/
Was a pleasure having Tim H, Nick P they were very thorough, checking every aspect of the home inside and out. Very kind, respectful.
Was a pleasure having Tim H, Nick P they were very thorough, checking every aspect of the home inside and out. Very kind, respectful.
- 5/
- 5/
- 5/
- 5/
- 5/
We have relied on FSM for over 10 years to keep our crawlspace dry and pristine. So when we added a small addition, we insisted they come…
We have relied on FSM for over 10 years to keep our crawlspace dry and pristine. So when we added a small addition, we insisted they come and protect it to the same level as the rest of the crawl space. Bryant D., Gabe M., and Logan D., did an amazing job and even cleaned up the mess left by the contractor’s subs. We highly recommend this company and the work they do.
- 5/
- 5/
- 5/
- 5/
- 5/
Miguel, Nate, Matt and Nyck did a great job!
Miguel, Nate, Matt and Nyck did a great job!
- 5/
- 5/
- 5/
- 5/
- 5/
Zachary completed an inspection of my foundation today and provided an extensive review of what the issue I was having with my foundation…
Zachary completed an inspection of my foundation today and provided an extensive review of what the issue I was having with my foundation along with pictures. He was extremely knowledgeable and presented a recommendation that would resolve the matter. I was very impressed with the cost and plan provided.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we…
Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we haven't thought about.Overall good experience.
- 5/
- 5/
- 5/
- 5/
- 5/
This is a wonderful company to do business with. The crews name are Jonah H, Logan D, and Bryant D which they sent were awesome and…
This is a wonderful company to do business with. The crews name are Jonah H, Logan D, and Bryant D which they sent were awesome and very respectful. They answered all my concerns and questions that I asked them.I would highly recommend them. Very satisfied with their work
- 5/
- 5/
- 5/
- 5/
- 5/
Awesome call back time for a problem,showed up on time and problem solved quickly. Josh G. is an asset to FSM and a knowledgeable…
Awesome call back time for a problem,showed up on time and problem solved quickly. Josh G. is an asset to FSM and a knowledgeable representative of a company that strives to help the customer in all facets of basement problems.Paul D.Smith
- 5/
- 5/
- 5/
- 5/
- 5/
Just had FSM come for annual crawl space maintenance. I appreciate knowing my home is protected. The sump pump system, air quality…
Just had FSM come for annual crawl space maintenance. I appreciate knowing my home is protected. The sump pump system, air quality along with central dehumidifier all work together to make my house a comfortable home to live in. Today's tech, Chad Tower, was a pleasure to deal with. It's always great to know detailed oriented people are on the job looking out for my best interest. Thanks again, FSM!
- 5/
- 5/
- 5/
- 5/
- 5/
We met James at a recent home show and he was very personable and professional. He answered all our questions and conducted a thorough…
We met James at a recent home show and he was very personable and professional. He answered all our questions and conducted a thorough inspection of our foundation needs. We are retired and on fixed incomes. He was not pushy, looking only to make "the sale." We recommend James and FSM.
- 5/
- 5/
- 5/
- 5/
- 5/
Working with Jaydon and Carter, from FSM, was the highlight of this repair. They were both professional, knowledgeable, courteous and…
Working with Jaydon and Carter, from FSM, was the highlight of this repair. They were both professional, knowledgeable, courteous and personable during our time on the job. If you can have them do the work, you will be more than satisfied with their expertise!!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Jeff Holbrook was awesome. He was on time. He listened to our problems and examined everything inside and out and diagnosed the issue. He…
Jeff Holbrook was awesome. He was on time. He listened to our problems and examined everything inside and out and diagnosed the issue. He explained our options and what services he offers without the salesman pressure. We will definitely use him for future services if needed. 5 STARS ALL DAY.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our…
Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our friends and family.
- 5/
- 5/
- 5/
- 5/
- 5/
Justin came out for our annual inspection. He carefully inspected/tested the sump pump, batteries, connections along with the wall anchors …
Justin came out for our annual inspection. He carefully inspected/tested the sump pump, batteries, connections along with the wall anchors and outside connections. Once this was completed, he reviewed all aspects of the inspection with me and alerted me to the amount of humidity in our basement. He made some suggestions of larger dehumidifiers and reminders for our next inspection. He was very thorough and professional.
- 5/
- 5/
- 5/
- 5/
- 5/
From the sales rep to the installers, everything was wonderful. They did a very good job and very professional Jonah Hamilton, Logan Dean,…
From the sales rep to the installers, everything was wonderful. They did a very good job and very professional Jonah Hamilton, Logan Dean, Bryant Dozier, Kiko Hartley We’re super nice installers and did a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
My wife and I had Richard Z., Martin H., and Sabastian M. Out to our house to fix a broken floor joist and another with a crack in it. They …
My wife and I had Richard Z., Martin H., and Sabastian M. Out to our house to fix a broken floor joist and another with a crack in it. They were polite, worked quickly, and aside from the noise of their tools you’d barely know they were there. The work appears to be done well and the overall experience was great! Highly recommend.
- 5/
- 5/
- 5/
- 5/
- 5/
Tim, Sid, and Dylan did an amazing job on our basement fix. Everything was done in a reasonable time and the work was done well. I would…
Tim, Sid, and Dylan did an amazing job on our basement fix. Everything was done in a reasonable time and the work was done well. I would totally 10/10 recommend them to anyone looking for basement waterproofing work.
- 5/
- 5/
- 5/
- 5/
- 5/
Awesome job!!! Justin was a great!
Awesome job!!! Justin was a great!
- 5/
- 5/
- 5/
- 5/
- 5/
We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional…
We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional and personable, and most importantly, cleaned up everything. We will use this company again if something arises.
- 5/
- 5/
- 5/
- 5/
- 5/
FSM waterproofed our laundry room and installed a sump pump as part of the process. Frank was the foreman on the job, and he and his crew…
FSM waterproofed our laundry room and installed a sump pump as part of the process. Frank was the foreman on the job, and he and his crew did a great job. They were very well organized, and Frank took the time to answer all my questions, to explain precisely what was being done, and made sure that everything was cleaned up upon completion. I know others that have used and recommended FSM, and I was not disappointed with the finished product.
- 5/
- 5/
- 5/
- 5/
- 5/
Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to…
Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to service,
- 5/
- 5/
- 5/
- 5/
- 5/
Did a great job, explained clearly what was done and all the improvements.
Did a great job, explained clearly what was done and all the improvements.
- 5/
- 5/
- 5/
- 5/
- 5/
The FSM crew – Jalen, DeShawn, and Reggie – were incredibly professional and courteous. They showed up promptly every morning of the job,…
The FSM crew – Jalen, DeShawn, and Reggie – were incredibly professional and courteous. They showed up promptly every morning of the job, communicated their progress each day, and answered all of our questions before giving us the final tour of the work they completed. They provided excellent service and did excellent work.
- 5/
- 5/
- 5/
- 5/
- 5/
My team, Javier and Scott, were just amazing. They truly go the extra mile!!
My team, Javier and Scott, were just amazing. They truly go the extra mile!!
- 5/
- 5/
- 5/
- 5/
- 5/
I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…
I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.
- 5/
- 5/
- 5/
- 5/
- 5/
John Fulton is extremely personable. He thoroughly explained everything. I want him to be my groundworks person everytime!
John Fulton is extremely personable. He thoroughly explained everything. I want him to be my groundworks person everytime!
- 5/
- 5/
- 5/
- 5/
- 5/
Justin Emond arrived at our home to do what we both thought would be a normal annual checkup. Instead, I needed a new battery and a new…
Justin Emond arrived at our home to do what we both thought would be a normal annual checkup. Instead, I needed a new battery and a new pump and the crock needed to be flushed. All this was happening in a house where the water and electricity and gas had been shut off as a tree had fallen on our home. He did a fabulous job and improvised using a hose and hooking up to the neighbors’ water so that the crock could get flushed. He also explained to me how these pumps work which I’ve never quite understood. He worked very efficiently and I was most impressed with him and with Foundation Systems Of Michigan.
- 5/
- 5/
- 5/
- 5/
- 5/
The guys did a great job and busted it out in 2 days. I no longer have to worry about a wet, unstable laundry room. They were friendly,…
The guys did a great job and busted it out in 2 days. I no longer have to worry about a wet, unstable laundry room. They were friendly, communicated effectively, and left things tidy both days. I definitely recommend them, and look forward to working with them on future projects. Shout out to Bryant and his crew, Gabe, Ethan, and Jarred. You guys rock! I've attached a before and after photo.
- 5/
- 5/
- 5/
- 5/
- 5/
I highly recommend Will Irvine, Master Service Technician, for yearly maintenance check. Professional, polite and very thorough in doing…
I highly recommend Will Irvine, Master Service Technician, for yearly maintenance check. Professional, polite and very thorough in doing the inspection. 5 Star Service!!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Luis S, Gerson G, and Tony C, did a fantastic job and stayed late to make sure the job was finished.
Luis S, Gerson G, and Tony C, did a fantastic job and stayed late to make sure the job was finished.
- 5/
- 5/
- 5/
- 5/
- 5/
Great folks. Very thorough. I would recommend.
Great folks. Very thorough. I would recommend.
- 5/
- 5/
- 5/
- 5/
- 5/
John Weidenbach came to my home and provided me with honest information regarding the job assessed. He was professional, timely, friendly…
John Weidenbach came to my home and provided me with honest information regarding the job assessed. He was professional, timely, friendly and did not try to force a sale of the job. He answered all of my questions thoroughly, and I genuinely trust his confidence in the quality of work that the company stands by.
- 5/
- 5/
- 5/
- 5/
- 5/
Kyle was extremely professional and helpful. His advice was invaluable because we didn’t know where to begin. We will likely be using this…
Kyle was extremely professional and helpful. His advice was invaluable because we didn’t know where to begin. We will likely be using this business after we complete a few preparatory steps he recommended.
- 5/
- 5/
- 5/
- 5/
- 5/
From the time Nate did the inspection and quote to the time Timmy, Kody, and Sylvester completed the work, I was totally sold on this…
From the time Nate did the inspection and quote to the time Timmy, Kody, and Sylvester completed the work, I was totally sold on this company. These are some really hard workers and I applaud them. Everyone I worked with on this job was personable and customer service oriented. So happy with the job they did. Let it Rain!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Daniel S, Riley G. And Jacob K did the installation of dry basement work at our home. They were pleasant, efficient and detailed. Truly…
Daniel S, Riley G. And Jacob K did the installation of dry basement work at our home. They were pleasant, efficient and detailed. Truly appreciate their work!
- 5/
- 5/
- 5/
- 5/
- 5/
Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very…
Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very informative. He was incredibly friendly and we will definitely be using FSM for any future needs.
- 5/
- 5/
- 5/
- 5/
- 5/
Joe was so helpful and informative! Best experience so far! I am hopeful we will finally have a dry basement!
Joe was so helpful and informative! Best experience so far! I am hopeful we will finally have a dry basement!
- 5/
- 5/
- 5/
- 5/
- 5/
Great service, Chad explained everything in detail and was very trustworthy. I really appreciate the support
Great service, Chad explained everything in detail and was very trustworthy. I really appreciate the support
- 5/
- 5/
- 5/
- 5/
- 5/
Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. …
Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. Not only did the basement flood, it created a bow on that east wall, weakening an existing bow. No response at all from 'them' to my pleas.So I called FSM – immediate response! Greg Q assessed the situation and stood by me as we resolved things, in stages of 3 visits. Sump bucket is now properly installed, drain system improved upon, basement floor trenches and finger drains to respond to hydrostatic pressure, wall anchors installed where needed. Each repair session consisted of a team of no-nonsense, in-sync, yet very approachable and very respectful hard workers. The house was spotless when they left, inside and out. These folks are serious problem solvers. And just like that, this house finally has a no-nonsense, in-sync dry basement and a solid foundation. Thank you FSM – Team Foreman and Team, and the very responsive and supportive Office, and most definitely, Thank you Greg Q.
- 5/
- 5/
- 5/
- 5/
- 5/
After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great…
After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great experience at my first follow-up appointment. Phillip P came to adjust the beams, do measurements, and check things to make sure they were all working well. He was positive and very thorough in his work. He made sure to show me what he did, talk about what he noticed, and clean up the area. He then returned later in the week to replace the parts (screws? I don't know. They look like big screws but are surely called something different) that are no longer the correct size to "make sure they don't forget to bring them next year." He's a hard worker and did a great job!
- 5/
- 5/
- 5/
- 5/
- 5/
Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my …
Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my 1/2 drop working towards the main drain, went any further. Saying the only reason the collapse had not occurred yet, was due to the solid poured concrete walls. No solution other than at this point the house will stay standing. With that knowledge my house was on the verge of falling in on itself I finally decided to call sometime later to see if the inevitable was here. Thank goodness I got Mark Dunbar! Wish I would have asked the first time he was out instead of waiting longer. Come to find out all the worry over the past two years was unnecessary! He took the time to explain in detail why the house was good and what to look for in the event something does need to be addressed. You can see Marks passion for delivering correct information while keeping customers interest first and foremost! I’ll definitely be calling him when we need to purchase our quality made whole house dehumidifier!! Thanks again Mark for the phenomenal customer service!!
- 5/
- 5/
- 5/
- 5/
- 5/
Hunter, Cody and Dawson did a great job with our foundation and crawl space. Hunter kept us up to speed on what they were doing and did a…
Hunter, Cody and Dawson did a great job with our foundation and crawl space. Hunter kept us up to speed on what they were doing and did a good job explaining it to us. The whole crew was professional and courteous, and they cleaned up after themselves every time they were there.
- 5/
- 5/
- 5/
- 5/
- 5/
Phil, did a great job repairing the structure damage in the crawl space. Really appreciate the nice job that the rest of the FSM team has…
Phil, did a great job repairing the structure damage in the crawl space. Really appreciate the nice job that the rest of the FSM team has done also.
- 5/
- 5/
- 5/
- 5/
- 5/
We are so thankful for all the information that John W. provided. His presentation was easy to understand and he took all the time we…
We are so thankful for all the information that John W. provided. His presentation was easy to understand and he took all the time we needed. He answered all our questions and put our minds at ease for us to make our final decision to go ahead the project.
- 5/
- 5/
- 5/
- 5/
- 5/
The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior …
The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior H. I would reccomend these 5 men to work on your house they work well together.
- 5/
- 5/
- 5/
- 5/
- 5/
FSM crew cleaned up our crawl space and installed insulation. Jacob S, Harold M, and Robert T. did an excellent job. Jacob in particular…
FSM crew cleaned up our crawl space and installed insulation. Jacob S, Harold M, and Robert T. did an excellent job. Jacob in particular was extremely courteous, thorough, and helpful. Highly recommended.
- 5/
- 5/
- 5/
- 5/
- 5/
John and Jerrid both were super helpful. They gave us plenty of information and even answered the questioned we thought that they would…
John and Jerrid both were super helpful. They gave us plenty of information and even answered the questioned we thought that they would laugh at. 😃 They told us what they would fix and do personally. We felt very understood with our concerns. Loved working with them to set up our appointment time. HUGE PLUS in our eyes they didn't sit at our home until 1030pm forcing us to buy.
- 5/
- 5/
- 5/
- 5/
- 5/
Hard work and thorough job. Jonah H, Ethan H and Matt H worked long and hard and did a great job
Hard work and thorough job. Jonah H, Ethan H and Matt H worked long and hard and did a great job
- 5/
- 5/
- 5/
- 5/
- 5/
Richard Z, Shawn E, Martin H, and Sebastian M, did a fantastic job! Knowledgeable, personable, professional.
Richard Z, Shawn E, Martin H, and Sebastian M, did a fantastic job! Knowledgeable, personable, professional.
- 5/
- 5/
- 5/
- 5/
- 5/
Great experience with Tim when he arrived to review our problem and provide a solution. And great job by Cody and his crew for the…
Great experience with Tim when he arrived to review our problem and provide a solution. And great job by Cody and his crew for the installation!
- 5/
- 5/
- 5/
- 5/
- 5/
Shane came to our house and explained the entire process for foundation stabilization and what to expect when the work was done. Steve, …
Shane came to our house and explained the entire process for foundation stabilization and what to expect when the work was done. Steve, Austin, and Q arrived about 9 am on the day the work was to be done. They explained what they would do and went right to work. They worked quickly but made sure they took the time to answer all my questions about what they were doing. They were mindful of my property and protected my grass and plants. They finished about 1:30 pm. Having completed my garage foundation stabilization, they completely cleaned up and left my yard looking just as it had when they arrived. These guys were great. The whole process from start to finish went very smoothly. Thanks guys.
- 5/
- 5/
- 5/
- 5/
- 5/
Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump…
Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump pump. She was thorough and helpful. She was very knowledgeable and kind. She took her time and was patient and answered my questions. Also, Maxwell came out to lend a hand and he too was very kind and helpful. Both Julie and Max worked together very well. What a team!
- 5/
- 5/
- 5/
- 5/
- 5/
Very satisfied with the crew that did our job. They were on time and worked through out the day and did a great job on our basement
Very satisfied with the crew that did our job. They were on time and worked through out the day and did a great job on our basement
- 5/
- 5/
- 5/
- 5/
- 5/
FSM is a professional easy to work with company. Annual inspections are done efficiently, and in a timely manner. Tim recently…
FSM is a professional easy to work with company. Annual inspections are done efficiently, and in a timely manner. Tim recently performed our annual inspection and was both thorough and polite. Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
Scott Lukowski came out to give an estimate for foundation walls. Great guy and easy to talk to about the project so we'll be leaning…
Scott Lukowski came out to give an estimate for foundation walls. Great guy and easy to talk to about the project so we'll be leaning towards scheduling with him.
- 5/
- 5/
- 5/
- 5/
- 5/
This 5-star review is only a reflection of Jacob and his crew, including Cameron, and the job they did. We had our basement waterproofed…
This 5-star review is only a reflection of Jacob and his crew, including Cameron, and the job they did. We had our basement waterproofed and a sump pump installed. The crew did an awesome job and it was great working with Jacob on this. They were very professional and did the best they could on the days of a skeleton crew. If working with FSM, I would highly suggest requesting Jacob for your job. However, the scheduling and prioritization of jobs is something that needs significant improvement. Our project was supposed to be done within 4 days and it lasted 6 because 2 days were skeleton crews and 1 day was a no show due to another project. It felt like other projects or service related visits were prioritized over our project. Wish they could have been honest with us or pushed our project to a different week so it could have been prioritized.
- 5/
- 5/
- 5/
- 5/
- 5/
Dale K did a foundation inspection for us, and I couldn't be more impressed with his professionalism and expertise. He took the time to…
Dale K did a foundation inspection for us, and I couldn't be more impressed with his professionalism and expertise. He took the time to carefully assess our house and made sure we understood the findings and patiently answered all of our questions. Not only did he provide a thorough inspection, but his educational approach helped us feel confident in the results. I highly recommend him.
- 5/
- 5/
- 5/
- 5/
- 5/
John W came out to complete our annual inspection and did a fantastic job. He was very personable, thorough, and took the time to walk me…
John W came out to complete our annual inspection and did a fantastic job. He was very personable, thorough, and took the time to walk me through everything he was checking so I understood the condition of the system. He answered all of my questions clearly and pointed out a few things to keep an eye on in the future. I really appreciated his honesty and the fact that he focused on what actually needed attention right now rather than trying to upsell anything. Excellent service and a very professional experience. Highly recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
Alex and his crew did an excellent job on my crawlspace. They are neat and polite and very skilled. My peace of mind has been restored,…
Alex and his crew did an excellent job on my crawlspace. They are neat and polite and very skilled. My peace of mind has been restored, just like my now useful crawlspace
- 5/
- 5/
- 5/
- 5/
- 5/
FSM can’t be beat!! Had them do some basement wall work and concrete leveling for me. From start to finish no complaints whatsoever. Our…
FSM can’t be beat!! Had them do some basement wall work and concrete leveling for me. From start to finish no complaints whatsoever. Our salesmen Charles explained everything in detail and what we could expect. Our basement guys Marco and his crew did a great job. In and out like they weren’t even there. Last but not least our concrete levelers Rana and David showed up on time explained the process and addressed all concerns we had. Same deal in and out like they weren’t even there. Would not hesitate to recommend this company or rehire them for future work. The people make the company!! Nice job FSM!!
- 5/
- 5/
- 5/
- 5/
- 5/
Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional…
Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional and did a quality job. We appreciate how respectful they were to us and our home. 100% satisfaction.
- 5/
- 5/
- 5/
- 5/
- 5/
Andy Hess came out and did my inspection today. He was very professional and very nice. He took the time to explain things to me so that I…
Andy Hess came out and did my inspection today. He was very professional and very nice. He took the time to explain things to me so that I could understand them. I look forward to working with them in the near future.
- 5/
- 5/
- 5/
- 5/
- 5/
John Fulton was very professional, efficient and informative. We appreciate his manner as well as his work! Highly recommend!
John Fulton was very professional, efficient and informative. We appreciate his manner as well as his work! Highly recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.
Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.
- 5/
- 5/
- 5/
- 5/
- 5/
Everything about my interaction with Groundworks was extremely professional. Joe helped scope out the concrete leveling work, and Jason,…
Everything about my interaction with Groundworks was extremely professional. Joe helped scope out the concrete leveling work, and Jason, Chad, and Daniel came out to execute the work flawlessly. Great communication, efficient work, and I could tell they took pride in doing a good job. Would 10/10 recommend
- 5/
- 5/
- 5/
- 5/
- 5/
Jason R came today for 1 year follow up inspection of foundation work that was completed 11/2024. Jason R was very professional and…
Jason R came today for 1 year follow up inspection of foundation work that was completed 11/2024. Jason R was very professional and comprehensive in his inspection. He answered all my questions. I highly recommend FSM from Brent to Levi to Jason-they have been incredible to work with.
- 5/
- 5/
- 5/
- 5/
- 5/
Bryant, Gabe, and Brandon came out and did some crawl space work for us. We are still very impressed with the work they did. Its always…
Bryant, Gabe, and Brandon came out and did some crawl space work for us. We are still very impressed with the work they did. Its always great when you have hardworking people who take pride in what they do! They were able to answer all of our questions and seemed very knowledgeable in what they did.
- 5/
- 5/
- 5/
- 5/
- 5/
Great staff, especially Sean. Sean walk me through all the steps to get my foundation issue fixed and even showed me educational videos how …
Great staff, especially Sean. Sean walk me through all the steps to get my foundation issue fixed and even showed me educational videos how it can be prevented as well as fixed, he advised me and answered all of my questions efficiently.
- 5/
- 5/
- 5/
- 5/
- 5/
Groundworks, did an excellent job for us, & Will IRVINE was very responsive, in finding us, service Technician, Tim Hooper to come out…
Groundworks, did an excellent job for us, & Will IRVINE was very responsive, in finding us, service Technician, Tim Hooper to come out quickly to help us, & inatall a new sump pump when we had ground water in our lower level. Our old sump pump gave out, & we needed help ASAP! THEY WERE VERY QUICK TO RESPOND! We will always recommend this company!
- 5/
- 5/
- 5/
- 5/
- 5/
i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and…
i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and sub pump issues in my basement and of course Mangement co. and association did not want to help me. Fourtanelly a fellow named Dave came to the condo and was so patient and helpful in making me understand and decide what was needed to fix the problems . i was totally surprised by the workers that came to fix the problems they were such hard workers, and they had to go up and down about 25 stairs carrying gravel and cement along with equipment they needed to use.Miguel,Jose,and Juilan were the hardest workers i have ever seen. they even ate their lunch in the truck. they were professional,knowledgeable,polite and kind. i highly recommend this co. MS. Spitsbergen
- 5/
- 5/
- 5/
- 5/
- 5/
Carter and Ja'mont were very professional and did a great job!
Carter and Ja'mont were very professional and did a great job!
- 5/
- 5/
- 5/
- 5/
- 5/
The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and…
The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and answered all my question with professionalism and courtesy. Thank you Marco, Mario, and Jordan
- 5/
- 5/
- 5/
- 5/
- 5/
I would highly recommend FSM! Miguel and his crew, JasmanY V, and Jose V were polite, hard working, and efficient workers. Miguel kept me…
I would highly recommend FSM! Miguel and his crew, JasmanY V, and Jose V were polite, hard working, and efficient workers. Miguel kept me informed throughout the process of the progress they were making, showing me and explaining exactly what they were doing. When a change was made to the original contract, it was discussed with me, and I received a prompt call back first thing in the next morning, agreeing on a credit to my account. The worksite was all clean when they left. Job well done!
- 5/
- 5/
- 5/
- 5/
- 5/
I had to pleasure dealing with James Nesbitt. The gentleman really knew what he was talking about the system that he sells. Spent time…
I had to pleasure dealing with James Nesbitt. The gentleman really knew what he was talking about the system that he sells. Spent time going over the process of this system. James is a very good and spectacular person plus any issues he said don't be afraid to Call.
- 5/
- 5/
- 5/
- 5/
- 5/
Super impressive work Bryant, Gabe and Matt! Thank you for all of your effort to ensure the work was done the right way. And also for…
Super impressive work Bryant, Gabe and Matt! Thank you for all of your effort to ensure the work was done the right way. And also for putting up with the two pesky beagles.
- 5/
- 5/
- 5/
- 5/
- 5/
Jayden B. and Carter S. did a great job! Explained the work, got it done efficiently, cleaned up nicely and were polite and professional….
Jayden B. and Carter S. did a great job! Explained the work, got it done efficiently, cleaned up nicely and were polite and professional. Thanks so much!
FSM did waterproofing with drain tile, sump pumps and water seal. Junior and his crew did an absolutely fabulous job. They communicated…
FSM did waterproofing with drain tile, sump pumps and water seal. Junior and his crew did an absolutely fabulous job. They communicated every step of the way and were professional and kind. I couldn’t be happier with them
