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Michelle Phillips

September 14, 2022

When we realized our family room slab was sinking, we knew we had to act fast and get the right people to come out and evaluate our situation and correct it. It was nerve wracking!! We’re so glad we contacted FSM! Their level of professionalism and customer service is unmatched. We called FSM, and within a few days we had an initial consult with Mark, who patiently walked us through what needed to be done in order to safely level the concrete slab. He then scheduled a second consult with a senior field inspector, Brent, who came out a few days later to further assess the work and provide a detailed action plan to poly level the floor. Both inspectors made us feel confident that FSM would be the company we needed to hire. On the day of the actual work, Joe and Nick arrived ahead of schedule, calling us first to let us know they were on the way. They patiently showed us how the process would work, let us watch and ask any questions as they injected the foam to lift the floor. Once done, they went all around the room to make sure the slab was completely level, filling in any cracks that could be problematic down the road. Then cleaned up when they were done. Joe and Nick were polite and courteous and wanted to make sure we were completely satisfied with the end result. It was an expensive process, but the expeditious and competent labor and customer service was worth every penny.

DryMich Service Map

Proudly Serving Northern, Central and Southeastern Michigan & Northern Ohio

Grand Rapids Office

5985 Clay Avenue SW
Grand Rapids, MI 49548

Livonia Headquarters

32985 Schoolcraft Road
Livonia, MI 48150

Traverse City Office

3805 Elmers Industrial Drive
Traverse City, MI 49685