One of the best experiences we've ever had with a contractor in our home.
Top Drawer ! Very good installation...good crew!
We had 3 different crews work on our house. The first crew installed 3 piers and convinced us to have another 5 piers installed. The crew chief was professional and very helpful in explaining the steps in the process. This crew was able to restore the grade to almost the original grade - very impressive.
The second crew also was professional and completed the work in an efficient manner but had to discontinue their efforts at filling in the hole because of wet ground and continuous rain.
Your ad on the Master Handymans website got us interested. The brochure you sent us gave me a great information on the types of foundation problems and the correct repair for each. From the brochure, I was able to see the the other firm I interviewed was trying to sell me a fix for a water problem while the real problem was that the foundation was settling. The brochure and the salesman convinced me that the only way to proceed was with your company.
Will recommend to someone at work who needs similar work done on their crawl space.
Jason W. is an awesome crew leader. He kept us informed every step of the way. Very professional and courteous, but most of all he seems genuinely excited to help the homeowner have better living conditions in their house.Thank you Jason.
The follow-on job regarding the bulging concrete block wall.. with unexpected complications requiring a separate date and job.. was taken care of by 3 guys who were there to problem solve and not to just do the fastest or paper-prescribed 'job'. There was an intelligent dialogue about what was going to do the job, and they altered their plan and materials used accordingly. Actually it was easier to do than what they had planned, but none the less it took a discussion and not just "doing to do"....we were happy given the thought behind the conclusion. Thoughtful guys, not just workers filling an order.
Jeremy Rodriguez called in advance, showed up on time. He was very courteous and completed the pump replacement in very little time.
Jeremy was the best!
Jacob was very knowledgeable, and took the time to explain every step of the process. Very nice young man!
We have 2 locations to better serve Michigan: Livonia & Traverse City