I love the fact that I was not pressured to sign on the line right now in order to keep the quoted price. My transparency was respected and …
I love the fact that I was not pressured to sign on the line right now in order to keep the quoted price. My transparency was respected and a plan was made to help me get the work done.
My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out …
My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out to, my quote was available that week with a clear timeline of when the project can begin.
I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…
I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.
Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew…
Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew that came in to do the job were courteous, respectful of my home. They came in, got to work and knew what needed to be done. If I had questions, they answered them. They were in pretty tight quarters (all 3) and they made the best of it. Thank you so much for a job well done!! I would give them a 15!!! If you need foundation, basement waterproofing, etc., FMR is the place to call.
Marc was very knowledgeable. He took the time to address all of my concerns, answered my questions to the best of his ability and shared…
Marc was very knowledgeable. He took the time to address all of my concerns, answered my questions to the best of his ability and shared his recommendation using a detailed diagram he drew up on the spot. I am very impressed with his professionalism and attention to detail. I would highly recommend Marc.
Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would…
Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would highly recommend them for any basement waterproofing job.
Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be…
Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be recommending and using this company's service.
Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're…
Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're very friendly and added to the job. There were a few things that needed to be moved due to the extra job, and they helped me move the items! I would highly recommend them to my friends. I felt guilty because they anticipated the job to take 1.5 hrs and due to our extreme level of problems and added work, it ended up taking them 5 hours! Top notch gentlemen to work with and represent a company! Round of applause to you both!
JASON SCHILT was absolutely very knowledgeable and easy to talk with about our foundation issues. Jason was very thorough and explained in…
JASON SCHILT was absolutely very knowledgeable and easy to talk with about our foundation issues. Jason was very thorough and explained in lamens terms the problem, how to replace for a decent expected rate or how to repair for much less. Absolutely professional yet down to earth guy. I just would like for him to do the work to but he is just the inspector lol. Thank u Jason Schilt!
SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…
SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.
I had Andy Hess out to my house to look at my basement. He was extremely knowledgeable about what was happening and very helpful all…
I had Andy Hess out to my house to look at my basement. He was extremely knowledgeable about what was happening and very helpful all around. I would recommend Andy to anyone I know!
Why Homeowners Choose Foundation Systems of Michigan
Since 2007, Foundation Systems of Michigan – A Groundworks Company – has specialized in helping homeowners have peace of mind knowing their homes are stable and dry. FSM is proud to have an established reputation for high quality work and personalized service.