Foundation Systems of Michigan is dedicated to providing exceptional services at an affordable price. To achieve this we believe it is necessary to be very open and honest with our customers, and to communicate why our solutions are the best for you and your family.
The waterproofing and foundation repair industry receives the second highest number of complaints in construction and home repair. If you look at BBB (Better Business Bureau) reports you will see that the number one industry that has complaints against it is the roofing industry and in a very close second is waterproofing.
The waterproofing industry is known for fly-by-night contractors who are in business for a year or two and then they close the business and start a new one. This way they don't have to honor their lifetime warranties, even though that particular owner is still in the waterproofing business. Other shady companies will inflate their prices an unbelievable amount and before the salesman even leaves the home, will drop the price by as much as 50%! Or they will start a job (known as SPIKING) and take weeks to finish or not finish at all. We get tons of calls from homeowners who have had other companies walk off and leave the job unfinished.
If you are buying solely on price then you are leaving yourself wide open for one of these predatory companies to take advantage of you.
Our company has fought this bad reputation that comes along with the industry everyday as we are not the above described companies. We are viewed by engineers in southeast Michigan as the leading provider of foundation structural repair. We have bid on commercial jobs that are anywhere from $100,000 - $500,000. Not only do they come to us for bids on the jobs but they are looking for the knowledge that we possess on the subject, and these are architects and engineers that we are talking about. The thing that sets us apart is that we love what we do! And are NOT driven by “how much money can we make off this guy” mentality, that is not our propose in this business. I provide a great environment for my employees, which in turn provides great customer service for my customers.
There are few different reasons why one should choose us over any other foundation repair or waterproofing company. We are an independent dealer, which means we are not limited by a franchise on what products we can offer. Most importantly we offer several different solutions to any problems that you may have with your home. We are not simply a “one-size-fit-all” company, we access each customers individual needs to see what the best option is for their home.
Our customers are happy with our quality service and remain happy because of our friendly follow-ups. Our job does not stop when the work is completed; it continues well after making sure you are 100% satisfied with our service.
As an independent dealer, not a franchise, we are not limited to using only the products that the franchiser supplies. We have searched out all of the best products available and have added them to our product lineup. By using the leading products available, and professional installation procedures, we can permanently repair and/or prevent your problem from occurring again. We strive to provide the best solutions to our customers unique needs.
You can be assured we will do the job right, and you will be confident you made the right choice!
Bob Genord – Owner
Foundation Systems of Michigan